Frequently Asked Questions
Everything you need to know about your Karina Grimaldi experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your pieces sooner.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 21 days of the delivery date. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I know which size to order?
Each product page features a detailed size guide. Our designs generally run true to size, but if you are between sizes, we recommend checking the specific garment measurements provided.
Do you ship internationally?
Yes, we offer worldwide shipping. International shipping rates and delivery timelines are calculated at checkout based on your destination and local customs regulations.
How should I care for my Karina Grimaldi garments?
To maintain the quality of our signature silks and linens, we recommend dry cleaning or hand washing in cold water as specified on the individual care label of each garment.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our customer care team within one hour of placing your order.